Staff Members

StaffMain Office Staff

Lisa Hopkins, Operations Manager

Ivette Kwan, Housing Specialist                                                                                    Ivette has six plus years of experience finding housing for the homeless, MHSA participants and the low-income community. Ivette currently works with the Bay Area Community Services on their Oakland Project Connect and North County Senior program, specializing in housing placement, advocacy, and support to 120 clients. Ivette’s passion and dedication to help others obtain and maintain permanent housing is shown threw her hard work and success in placement. Ivette holds a Bachelor’s degree in Human Service Management and is currently attending graduate school for her Master’s degree in Social Work. In her spare time she enjoys exploring new places to take photos and hiking.

Darin Lounds, Executive Director
Darin Lounds brings nearly 20 years of experience in various capacities within the field of supportive housing. Darin’s efforts in supportive housing have focused on developing and sustaining housing for adults with developmental disabilities, homeless adults with serious mental illness and/or substance use, homeless families, and the formerly incarcerated. In all instances, a commitment to Housing First principles has contributed to housing success for these populations.

While at HCEB, Darin has overseen the development and operation several supportive housing properties, including Lincoln Oaks Apartments (LOA) in Fremont, the Bay Area Housing Plan’s (BAHP) homes located throughout Alameda and Contra Costa counties, Magnolia Terrace in Emeryville, the Ashland Neighborhood Stabilization homes, as well as tenant support services throughout Alameda and Contra Costa Counties.

For the past decade, Darin has volunteered on several non-profit Boards of Directors and is currently serving the Alameda County Developmental Disabilities Council and East Bay Housing Organizations (EBHO)

Jamela Pepin, JCV Services Coordinator

Jeremy Roberts, Admin Support

Farzan Sharifzada, Resident Manager
Farzan Sharifzada joined HCEB’s stellar staff as a part-time resident manager for Lincoln Oak Apartments in August of 2011. With his immense passion for giving back to his community and especially for those with disadvantages, he found HCEB to be his calling. His compassion and ability to assist others is unparalleled and admired by his family, friends, and colleagues everywhere. He is humbled by the opportunity to impact the lives of the select few people that he looks after in their tight knit community. Farzan holds bachelors in economics from Santa Clara University and works full-time at Palantir Technologies as an operations analyst. When Farzan isn’t busy with work he loves to do, he enjoys watching his favorite sports teams, trying new foods, spending time with his friends and family, and keeping in shape.

Claire Thomas-Crouse, Controller

Claire is a seasoned financial professional with over 25 years of experience in real estate accounting and auditing. Through her 15 years in controller roles she has gained a strong understanding of real estate operations and its translation to financial reporting. She earned her CPA through 10 years in auditing roles with accounting firms including KPMG. In her spare time Claire enjoys riding her horse Gibson and hiking with her husband and 3 dogs.

Alex Uhlig, Program Support

Joan Uhlig, Business Administrator 
Joan joined HCEB in October of 2011. She is responsible for the management of all financial and business aspects of the organization including accounts payable and receivable, banking transactions and account reconciliations, payroll, administration and record keeping of employee benefit programs, insurance, and other administrative support. (a “Joan of all trades”). Joan is a graduate of Cal State Hayward (East Bay). Joan has over 20 years experience doing bookkeeping and administrative work for property management, nonprofits, and other small businesses. Joan was born and raised in the East Bay. She was raised with a strong ethic of giving back to your community. She has volunteered over the years for various school, scouts, music, and athletic organizations that her two boys have participated in. When not working, she can usually be found doing genealogical research or hiking with her family.


Housing Fast Support Network (HFSN) Staff

Marichelle Alcantara, Senior Site Coordinator

Kai Martin, Maintenance Tech

Linda Moore, Site Coordinator

Raul Morales, Site Supervisor

Jacee Santos, Senior Housing Specialist
Jacee joined HCEB as our Housing Specialist in December 2011.
Jacee has many years of experience finding housing for the homeless, MHSA participants and the low-income community. Jacee currently works with Bay Area Community Services on their Oakland Project Connect and North County projects, specializing in housing placement, advocacy, and support to 70 clients.

Jovan Thomas, Housing Specialist